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Mac wired keyboard numbers not working

When I set up a second logon, the number pad stopped working. My new keyboard on my imac, the number keys stopped, I tried many , eventually I had other silly problems and shut down to reboot, on startup a suggestion came on the screen regards this and it said to press option key 5 times and it worked.

HEY presto success. Thank you Apple community. Keyboard keypad works fine everywhere but the terminal app. Cannot get it to do anything but weird text like mouse keys — but those are turned off. Very frustrating! Looks like I need to google some more. I tried all of the suggestions. The numeric keypad works for all applications except MS Excel, which is where I need it most.

The problem started after I used CleanMyMac. I suspect that I deleted a file that was used by Excel. Any suggestions? Some problem here. Please I need help with my Macbook Pro. My keyboard is working perfect except for the numeric no but 0 is working except for the other numbers. Thanks for the odd tip of pressing alt or option 5 times. Why I do not know, but it unblocked my keyboard.

This article is great, I enjoyed reading it and it taught me what I needed to know about finding the num lock and clear button on a Mac keyboard. I now have my number keypad back working again.

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Thanks for the help here. Thank you Glade. And you helped me fix the problem mouse settings. Thank you, thank you, thank you.


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Thank you. I was unable to use the right side of my wireless keyboard 7 8 9 u i o j k l m ,.

Steps for a wireless keyboard

Thank you so much. Having none of the number keys working has been driving me mad for weeks. Using the pad would sometimes freeze everything so I would have to re-launch the Finder. Now thanks to you, turning Mouse keys OFF has given me back my numeric keypad. Thank you very very much again.

It not working. I have two keyboards. Second one is good mechanic ANSI keyboard with real numlock. Both of them are not working. The worst thing is Karabiner not works on Sierra. Thank you, Paul Horowitz. Simply out of nowhere the numeric pad stopped working. I unchecked it and all is well. Gremlins live in our computers just to challenge us.

Thank you again. I just bought the wireless numeric keyboard and found this issue. Particularly as the numeric keypad was working everywhere else except in excel, the opinion was it must be my outdated version of Excel — which seems fair enough. Thank you so much for this article.

I was going crazy with my numeric key pad not working and was thinking it was due to my new MacBook Pro. I just assumed it was broken and sort of resigned myself to having to buy a new one. Thank you for your assistance! Very helpful. Tried the clear button, shift clear, shift control clear, unchecked mouse button, option button 5 times.

Seems like the rational next step. Name required. Mail will not be published required. All Rights Reserved. Reproduction without explicit permission is prohibited. Enter your email address below: Posted by: December 1, at Barbara Krueger says: December 4, at 3: Carolyn Brooks says: December 1, at 5: Amigalander says: December 1, at 9: Macscottcu says: December 2, at 1: Squanto says: December 6, at 5: December 7, at 5: LaDeaux says: May 16, at 8: July 17, at Elena says: August 6, at 5: Grahame says: August 18, at 1: Austin says: August 20, at 4: August 31, at 6: Douglas says: October 14, at 9: James Nielsen says: January 12, at 9: BB says: January 14, at 3: Richard says: January 23, at Carla says: February 23, at 3: Which one is best for you?

But every once in a while something goes wrong. Maybe you plug your keyboard in and nothing happens. Read More was off. If the preferences panel or your menubar show a Bluetooth icon with a jagged line through it see the image below , that means your Bluetooth is offline. Restart your Mac and see if that helps. If not, unplug all USB devices and restart again. Press the power button pictured below and watch the indicator light.

If it stays on for several seconds and turns off, your keyboard has been connected. If the batteries on your keyboard are getting low, you may have some performance problems. The battery level of your keyboard will be shown in the bottom-left corner.


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Make sure that Enable Mouse Keys is unchecked. This option allows you to control the mouse using keyboard keys, resulting in a number of keys possibly not working. Next click on Keyboard in the left sidebar and make sure that Enable Slow Keys in unchecked. This requires keys to be pressed longer to be registered as a press. In the Bluetooth preferences panel, make sure that Bluetooth is enabled. A warning will appear telling you that you may need to re-pair your device next time you use it.


  • SOLVED: Mac keyboards function and numeric keys not working at all - Apple Keyboard - iFixit.
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  • Click Remove. Turn off your keyboard, and turn it back on. The indicator light should start blinking. Follow the instructions to pair your keyboard. Unplug your keyboard from the current USB port and try another one. If it works, you can try it in the original port again. Here's how to diagnose and fix a suspect USB port on a Windows computer.

    Read More. Then click the System Report button. Once the system report window has opened, click on USB in the Hardware section of the left sidebar. From here, you can see what your computer is reading from your USB ports. Try plugging your keyboard into one end of this cord and the other into your computer. If you try the solutions above and none of them work, it might be time to consult staff at your local Apple store particularly if the device is under warranty.

    You can also try searching for your specific problem online and finding others who have solved that issue. You might also want to consider a solid keyboard alternative to the Mac keyboard. Here's how to remove dust from your keyboard and other settings to check that can fix your issue. A Troubleshooting Guide Apple is known for having great customer service and repair technicians, but if you're no longer under warranty that expertise doesn't come cheap.

    Why not try troubleshooting your own Mac first next time? Good luck! Have you had trouble with an Apple keyboard? How did you fix the issue? Share your experiences below! Explore more about: Your email address will not be published. I have two plugged-in Apple keyboards and had issues on two different computers and this little tip Try plugging your keyboard into one end of this cord and the other into your computer". That did it! Dann Thank you for the help I was following your instructions because my keyboard ran out of battery and my 15 year old replaced them and after that it stoped working Other keys worked like esc, brightness but I could not type so in my frustration I started to research and came up with this page and Once I restarted the computer I realized I have it password protected and started to panic thinking I wasn't going to be able to even log in But apparently it just needed to be rebutted by restarting the computer and now my problem is solved But it wouldn't have for a while if I had not read your article.

    Some of the keys on my Apple Magic wireless keyboard were not working. I called an Apple tech and he told me that my keyboard was most likely fried.

    Fix for Numerical KeyPad Problem

    I bought another one and the same thing was happening. I looked for an answer and found it in the above article. I followed the instructions and wouldn't you know it, problem fixed. I thought for sure I would have to replace the wireless Apple keyboard for my eight year old iMac.

    The keys on the middle row of my keyboard suddenly stopped responding to keystrokes. I was having the same problem. It start a year or so after I got a different keyboard. Then I went back to the BT apple keyboard, same thing. Unchecking the mouse box in step four did the trick. I never had it check, so I don't know if an update changed or not, but now it all working, Thank You.

    I tried all of the above recommendations on my iMac and finally got my keyboard to work by plugging it into the USB hub. Fortunately I had an old Apple Pro keyboard that still works, so I was able to troubleshoot with it. Can't do any of your suggestions if I can't log on because the keyboard isn't working. How do you not address this?

    Number Keypad Not Working on a Mac Keyboard? It’s a Simple Fix

    If they keyboard isn't working, I'd recommend taking it to a Genius Bar or trying another keyboard to see if it's your computer. Updated Mac to macOS Sierra Beta version and the Wireless keyboard is acting funny, Delete key ", " and all arrow keys but the up one are all not functioning, please let me know if you have experience with the new Beta version. I don't have the OS beta yet, so I don't have any experience with it. It wouldn't surprise me if the beta was having issues with bluetooth things, though.

    Hi, my wireless keyboard is connected but when I go to 'set up bluetooth keyboard Also none of the keys are working. Help please D:. I haven't tried it on another computer but I have tried it on my phone. It detects the keyboard but I can't connect it since the keys aren't responding. Very strange; could be a problem with the keyboard itself. You might want to take it into a Genius Bar and see if they can help you out. It might be because of the batterries that were stuck there before due to corrosion; those were a pain to get out and I had to smack the keyboard a couple of times for it to budge.

    It was working fine before that. I'll check out your suggestion. Thank you. MY WIFE'S Mac Air has been scrolling slowly, while attempting to get the scroll speed adjusted she somehow managed to get the keys on the keyboard to stop working. This morning my wife was impatient with the scroll bar problem again and got the keyboard to stop working again. We again tried the above method and the keys barely work, you have to press very hard for any response.

    For Wired USB Apple Keyboards

    This has not been a problem until yesterday with my wife's attempt to speed up the scroll speed so I am fairly certain this is operator caused, not the Mac's. That's pretty weird. Have you tried resetting the PRAM again? I'd recommend that.